Jako EX216336 publikoval Microsoft 15. června 2020 v 15:13 hodin informaci o potížích s připojením ke službě Exchange online.
AKTUÁLNÍ INFORMACE K ŘEŠENÍ
| Datum, Čas | Informace |
| 15.6.2020 20:06 | Final status: We've identified a Domain Name System (DNS) issue within components used to process the Outlook client connectivity to the service. This issue has self-recovered and after an extensive period of monitoring, we're declaring the issue resolved. Scope of impact: Impact was specific to users located in Europe. Start time: Monday, June 15, 2020, at 12:35 PM UTC End time: Monday, June 15, 2020, at 2:30 PM UTC |
| 15.6.2020 19:00 | Current status: We've received confirmation from previously impacted users that the issue is no longer occurring. Additionally, monitoring telemetry indicates that the majority of impact has recovered, however, we're monitoring the service to confirm resolution. In parallel we're continuing to review networking diagnostics, specifically at Virtual Internet Protocol (VIP) configurations, to identify an underlying root cause. |
| 15.6.2020 16:50 | Current status: We've identified a potential networking issue and we're analyzing diagnostic data to determine the next troubleshooting steps. |
| 15.6.2020 15:32 | Current status: We're reviewing system telemetry to isolate the source of the issue. |
| 15.6.2020 15:10 | Probíhá zjišťování příčin potíží s připojením ke službě. Potíže se týkají omezeného počtu evropských uživatelů. |
| 15.6.2020 15:09 | Vytvořen incident oznamující potíže s připojením ke službě Exchange Online. |